“这位客户已经在Broad Ripple服务了50多年. This has included an annual membership (retainer) for Broad Ripple to be on call for a winter panic emergency heating problem including spring and fall checkups. 在过去, 如果客户死亡或未能续签或选择不续签,年会员资格将自动终止. Lately Broad Ripple management has been pressuring customers to use a monthly membership billing automatically charging the customers credit card with no explanation of how to terminate the automatic credit card charges. 如果客户死亡, Broad Ripple将继续按月自动收取信用卡费用,可以持续几个月. 如果客户死亡, Broad Ripple将负担放在客户的财产上,以弄清楚如何停止自动每月信用卡收费. 惩罚任何选择老式年费会员的顾客, the Broad Ripple annual membership fee appears to be more than 12 times the unethical automatic monthly membership credit card charges. 而Broad Ripple的服务人员都很棒, 不道德的信用卡自动计费是这位客户不向其他人推荐Broad Ripple服务的原因. ***** 汤姆米勒, 61 Hickory Ridge Circle, Cicero, Indiana 46034-9737; (317) 431 5057; LoneRanger.Tom@Gmail.com”